Digitalising enterprise operations for the world

Delhi-headquartered logistics technology solutions company FarEye recently announced its foray into Europe as Belgium's leading postal service, TBC Post, opted for its services. The CEO and co-founder tells 'India Global Business' what sets Indian tech solutions apart in the global marketplace.The FarEye logistics technology solution is unique in that it is a home-grown technology product and solution combination that has gained global acceptance in a short period of three years.Let me share what FarEye's powerful mobile platform does. Our logistics technology solution digitalises enterprise operations by empowering field workforce. The solution includes intuitive dashboards that deliver real-time visibility to CXOs (corporate executives) to better serve their customers. This empowers the enterprises to build a competitive advantage by improving agility.FarEye's mobility platform helps enterprises transform field operations into a rule-based process. The solution increases capacity to serve more requests, offers real-time visibility for enhancing customer delight and provides CXOs performance measurement dashboards.Some of the global customers in India include Amway, DHL-BlueDart and Walmart. With the world's most well-known organisations putting their trust in FarEye, we have been able to strengthen our leadership position in express logistics segment.Belgian postal service TBC Post chose FarEye's technology services recently and the idea behind locating an office in Europe is to directly serve customers in Belgium. We also plan to explore vast business opportunities in Europe for two reasons.Firstly, almost all of Europe is fairly advanced in the usage of mobile internet. Secondly. the region has had an advantage of being ahead of India in terms of usage of e-commerce for a variety of reasons, namely high literacy and banking system. The versatility of our solution to deal with multiple languages gives us an added advantage of being able of offer our solution in multiple European languages.FarEye was able to benchmark itself by its entry into the coveted Deloitte Tech Fast500 Asia Pacific list 2016 based on its proprietary technology that solves a critical need of client companies to fuel business operations with efficiency and speed.FarEye's three-year cumulative revenue growth exceeding 200 per cent was a key parameter for its inclusion in the prestigious listing where it was among the top 250 high-tech companies from hardware, software, communications, media, clean energy, life sciences and healthcare sectors.Efforts are afoot to determine the best location to set up FarEye's Europe office, based on accessibility, ease of visa availability and host country support. The Netherlands, Germany, Belgium are the top contenders based on current understanding.We don't see Brexit affecting the pressing need of companies to provide visibility on the last mile delivery to their end customers irrespective of the sector they come from -which could range from e-commerce companies, express delivery firms, third party logistics service providers or a host of companies. All these companies would want to use logistics technology firms such as FarEye to delight their customers.The growing penetration of mobility platform, digitalisation and advances in technology are helping Indian technology firms to innovate and create new technology products or services. FarEye is among a handful of companies to have created both a technology product and solution for the global markets. We are proud to have created a tech product and a complete service offering working with customers in a globally competitive market in 15 countries.I must admit the India opportunity is bound to grow exponentially with the government's initiative to drive digitisation, financial inclusion and strong focus on providing internet broadband service.We were delighted to hear about the move of Indian Railways, announced by finance minister Arun Jaitley in the combined Rail and Annual Budget, to implement integrated transport solutions with third party logistics players to provide visibility to large consumers of agricultural products.Using indigenous FarEye logistics technology, Railways can provide real-time visibility to their customers as proven digitisation and mobile technology can add a competitive edge that the sector is seeking to grow goods traffic, especially of perishable agricultural goods.Kushal Nahata is the CEO and co-founder of FarEye, an Indian logistics technology solutions provider. It helps its customers around the world deliver over a million shipments a day and counts aCommerce, leading e-com service provider in South East Asia; Namshi.com, e-com player from Middle East (Bahrain, Kuwait, Oman, Qatar and Saudi Arabia and the UAE); Maraxpress, a West Asian e-com firm; Zalora, online fashion retailer spread across Asia Pacific; and Australia's National Product Fulfillment among its customers