A healthcare expert explores the ways in which the use of technology by the UK's state-run National Health Service (NHS) can lead to greater health-tech collaborations with India. I recognise that India has some of the best hospitals in the region and is already quick to take up and use new technologies. But there are a few things that the experience of using technology in the National Health Service (NHS) has taught us. I hope these may be of value to India. We have big ambitions as we build what our current Secretary of State for Health and Social Care, Matt Hancock, has hailed “the most dynamic health-tech ecosystem on the planet”. In the NHS, we want to ensure that the clinical staff have access to a patient's medical history, test results, diagnosis, allergies and treatment plan. This is the primary value of electronic clinical records: they can be available to the whole team of people treating a patient, not just in secondary care but also in rehabilitation services and primary care. We do this by linking hospitals and GP practices via a national information “spine”. This links over 28,000 IT systems in more than 20,000 organisations, has over 250,000 users accessing the system at any one time and handles over 6 billion messages every year. It holds over 500 million records and has over 1.1 million smart card users. Increasingly, we are making use of the cloud to make records more available to clinicians and where appropriate, the patient too. The future of records is to make them as mobile as possible. For example, a phone app called CTheSigns collects details of a patient, measures their risk of cancer, recommends and books tests and keeps the clinicians up to date with the results by linking with the hospital and primary care main systems. We can support India in linking your information systems in this way to create “seamless” care. We have also learnt the value of interrogating big data both to understand diseases and what helps reduce them and treat them and to create diagnostic tools using artificial intelligence. Our UK Biobank collects the health and treatment data of half a million people and is accessed by researchers all over the world. Our hospital and population statistics, going back decades tell us about the activity in hospitals and the clinical and patient related outcomes. This enables us to give feedback to clinicians about their effectiveness, identify the most successful treatments, devices and consumables, plan for the future and know where we need to target our efforts to improve our health results. But we are also seeing a proliferation of applications that sit on top of these major systems and make the whole process of healthcare more accessible, speedy and effective. Many of these are driven by artificial intelligence (AI) acting on the data collected. AI is an exciting area with great potential to support clinicians in making better decisions and empowering patients to take greater charge of their health. Even our prime minster wears a diabetic patch to monitor her blood sugar levels. The challenge to the acceptance of these solutions lies in the level of trust that people will place on them. We are at a stage where we are cautiously optimistic. In the UK, the design and development of AI-based systems pays great attention to the quality of the knowledge and evidence base they incorporate as well as their analytical capability and the way users interact with them. Where the evidence suggests they can outperform humans, it is a clear-cut case in favour of their use. The use of AI could also drive forward personalised medicine by analysing genomic data to suggest the most effective medication or treatment pathways, generating better outcomes at lower costs. Many of the companies who are accompanying me on our “Innovating for a Healthier World” Trade Mission to India in December as part of the India UK FutureTech Festival exemplify the innovation that AI can bring. They include: